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Ground Floor, Alfred Health Centre
186 Homerton High Street, E9 6AG

Tel: 020 8986 3106   Fax: 020 8985 1909
Out of Hours: (CHUHSE) 0208 185 0545

Friends and Family Test

What is The NHS Friends and Family Test?

The Lea surgery wants you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our services.

It is based on one simple question:

“How likely are you to recommend our service to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

If you prefer to give us your comments anonymously, then please do so. If you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views.

 We would like you to think about your recent experiences of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
 
 What was good about your care, and what could be improved?
 
 Are you happy for your comments to be published anonymously?