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Ground Floor, Alfred Health Centre
186 Homerton High Street, E9 6AG

Tel: 020 8986 3106   Fax: 020 8985 1909
Out of Hours: (CHUHSE) 0208 185 0545

Appointments

Opening Times

Day Reception Times Appointment Times
Mon 08:00 - 19:30 08:00 - 19.30
Tues 08:00 - 19:30 08:00 - 19.30
Wed 08:00 - 19:30 08:00 - 19.30
Thurs 08:00 - 19:30 08:00 - 19.30
Fri 08:00 - 19:30 08:00 - 19.30
Sat 09:00 - 13:00
14:00 - 17.00
09.00 - 17.00
Sun 10:00 - 13:00
14.00 - 17.00
10.00 - 17.00

We offer a 7 day service (except for Bank Holidays).

GP appointments are available 7 days/week. Early and late GP and nurse appointments are available Monday - Friday.

Pharmacy First

Do you need health advice without an appointment? Pharmacy First is a scheme which offers Hackney residents access to health advice and treatment.

Under the scheme you can talk to your pharmacist in confidence about your concerns, without having to make an appointment.

Pharmacists are experts on medicines, how they work and what conditions they treat. They can offer advice on minor ailments and decide whether you need to see a doctor.

If you are eligible for free prescriptions, we have established the pharmacy first scheme. This enables you to get FREE treatment for minor ailments directly from the local pharmacy without a doctors prescription.

You need to register for the scheme. The form is obtained from the surgery receptionists. Hand the form into your local pharmacy and you will be registered. Next time you have a minor ailment instead of booking a GP appointment , you can visit your local chemist without an appointment and get free advice and medicine if required.

Local Pharmacies include:

  • Regal
  • Silverfields

See medicinechestonline - A useful website to provide information on medicines and remedies available over the counter at your local pharmacy.

Telephone Consultations

Many problems can be dealt with more conveniently over the phone eg medication reviews or to discuss results of blood tests. To make things easier, we have introduced booked telephone appointments.

Simply ring up and book a telephone appointment, leaving your preferred contact number, including mobiles. The doctor will ring you back at the agreed time for the discussion. This saves you hanging around on the phone and patients have been extremely positive and appreciative of this new service.

Extended Nurse Role

Both our nurses have either completed or are currently taking the nurse practitioner course. This enables them to see the whole spectrum of cases, just like a doctor. This includes coughs and colds, urine infections, headaches etc.  More.. 

Patient Access Online Services

The Lea Surgery is now offering patient online appointment booking, prescription ordering and the ability to view your medical records (see details of which medical records you can view below) via Emis Patient Access.

To sign up for these services please register online or come into the practice to retrieve your username and password.

Are you already registered with our Online Services:

Book an Appointment Online

Order a Repeat Prescription Online

View your Medical Records

When viewing your medical records you will be able to view the following details:

  • Allergies
  • Lab Test Results
  • Immunisations
  • Medications
  • Documents

Please note: You will not be able to view records of previous consultations.

Using Your Smart Phone

 

Download
Patient Access
for Andriod

Download
Patient Access
for IOS

 

New User?

To sign up for Patient Access online services please register online below or come into the Surgery to retrieve your username and password. 

Register for Online Services

Out of Hours

There is an emergency GP service available for all times that the surgery is closed. From 1.2.2005 the practice opted out of out of hours cover, as agreed under the new GP contract. Responsibility for emergency cover out of hours belongs to City and Hackney PCT.

If you have a medical problem and the surgery is closed please call 111 or if it is a medical emergency please call 999.

Routine Doctor Appointment

We operate an appointment system for the convenience of the patients.

  • Each appointment is for 1 person only and is booked for 10 minutes.
  • You will be offered the first available appointment and we aim to offer a routine appointment within 2 working days.
  • You can book the appointment on the phone.
  • It is essential that you keep your appointment. Once we have booked an appointment for you we do not offer that appointment to anyone else. If you miss that appointment, then another patient will have had to wait longer for an appointment unnecessarily.
  • We feel that this is most unfair, and have introduced a practice policy, by which the practice reserves the right to remove a patient from the list if the patient misses 3 appointments EVER without cancelling.
  • If you are going to be late or miss the appointment please contact us. If a patient is more than 15 minutes late, we will usually ask the patient to rebook, unless the patient is very unwell. This is normally decided after the receptionist has consulted with the doctor, who will assess the situation.

Urgent Appointments

We generally aim to offer an appointment within 2 working days. If your problem is urgent, ie requiring an appointment the same day, then you should state this at the time of booking and we shall try our best to fit you in.

Cancelling an Appointment

If you are going to be late or realise you cannot make it please phone us in advance, so we can offer the appointment to someone else.

If you miss an appointment, the doctor or nurses time has been wasted and also another patient will have had to wait longer for an appointment for no reason.

Evening & Weekend Appointments Available - Extended Access

In addition to the practice opening hours, patients in City & Hackney have access to a GP, Nurse, Pharmacist and Healthcare Assistant (including blood clinics) appointments from Monday to Friday 6.30pm - 8.00pm & GP appointments and wound care appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Primary Care Extended Access Service.

These appointments are available at GP practices across City & Hackney.  Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed. 

Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support..